SHIPPING INFO: Please read carefully.

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

 

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Covid-19 Updates

Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers. As the COVID-19 situation is getting worse, we're working with our printer to have our shipments shipped out as soon as possible but facing difficulties. Our printer has given us a rough estimate of  "20-25 business days" for apparel products to be fulfilled. Other non-apparel items will have normal shipping times. This is an unprecedented time and we're doing our best to try and figure out the logistics. 

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Shipping for Custom Canvas Prints 

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It takes 1-3 days for us to design your custom canvas. We'll email you a pre-approval image for you to approve. Once approved we'll print and ship, you can expect delivery in 1-2 weeks. For international orders, you can expect delivery in 2-3 weeks.

 

 

Shipping for Apparel Products

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Please allow 20-25 business days to create apparel products. Then you should add shipping times of 2-5 business days for ground shipping from California.  

Speed and price depends on product type and destination. When your order is shipped, you will receive a tracking number via email so you can track your package. Please note that sometimes USPS does not scan packages or update their tracking so some tracking numbers may not give/have any updated information. 

International shipping outside of the USA, please understand that it may take additional time to clear customs, and shipments may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. You will be responsible for these fees. Any fees are paid to the appropriate customs agency by you the customer. 

 

Shipping for Non-Apparel Products

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Our non-apparel products are custom manufactured at our factories in China. Due to overseas shipping, it takes a little longer. Please read carefully below. 

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. 
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
  • Total delivery time usually takes about 15–30 business days.
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